Puda Reading Support
Read, create, and keep going.
Find help with reading, accounts, community features, credits, and publishing. Puda Reading connects readers and creators across languages.
Getting started
Puda Reading brings discovery, focused reading, community interaction, and creator tools together in one app.
Discover stories
Browse mixed, latest, popular, theme, and topic feeds, or search across languages for books, chapters, and standalone stories.
Personalize reading
Adjust the font size and reading colors, then use the chapter list to move through longer books.
Join the community
Sign in to favorite books, vote, leave comments, and take part in threaded discussions.
Continue reading
Your recent reading position is stored on the current device and displayed on book cards and in your recent reading list.
Become a creator
After creator onboarding, publish books, chapters, or standalone stories with covers, themes, and topics.
Manage your work
Review comments, unlock records, creation rewards, settlement requests, and reading statistics from the Creator Center.
Common questions
Open a question for more information. For account or purchase issues, first confirm that you are signed in to the correct account.
I forgot my password or cannot sign in.
Select “Forgot password” on the sign-in page and follow the instructions sent to your registered email address. Signed-in users can change their password under My → Account.
Check your spam folder if the message does not appear. Never send your password or verification code to anyone.
How do I change the font, colors, or chapter?
Open the reading controls while reading to adjust the font size, choose a reading color theme, or open the chapter list. Reading preferences are saved on the current device.
Why is my reading position missing on another device?
Recent reading positions are primarily stored on the current device. They may not be restored after changing devices, reinstalling the app, or clearing app data.
Signed-in favorites are associated with your account, but favorites and local reading positions are separate data.
Why can’t I favorite, vote, or comment?
These actions require a signed-in account. Confirm your network connection and sign-in status, then reopen the content.
If a comment fails, avoid submitting it repeatedly and make sure it follows the platform’s content guidelines.
A chapter is locked or requires credits.
Creators may make selected chapters available through credit unlocks. Sign in to review the price and confirm the unlock. Successful unlocks appear in your purchase records.
If credits were deducted but the chapter remains locked, refresh the page and confirm that you are using the purchasing account before contacting support.
How do I publish a book, chapter, or story?
Sign in, open My, and complete creator onboarding and consent. You can then create content from the Creator Center.
Add a title, content language, themes, and topics before publishing. Books may include covers and multiple chapters, and standalone stories can later be collected into a book.
Where can I find notifications and creator data?
Open notifications from the top of the My page. Creator menus provide access to received comments, unlock records, creation rewards, settlement requests, and reading statistics.
How do I switch between English and Chinese?
When language switching is available, go to My → Settings → Language and choose English or 中文.
The interface language affects recommendations and advertising, while search can still return content in multiple languages.
The app says an update is required.
Older releases may stop working because of API or security requirements. Install the latest official version from an app store or an official Puda World download link.
The iOS app requires iOS 15.0 or later.
Where can I find privacy and advertising options?
Open My → Settings to review the Privacy Policy, User Agreement, Content Specification Convention, and Creator Submission Agreement.
When required by your region or advertising service, an advertising privacy option will also appear in Settings.
Quick troubleshooting
Try these steps when a page, image, sign-in, or submission does not work as expected.
Before contacting support
Complete these five checks
Most temporary problems are caused by an interrupted connection, expired sign-in state, or an outdated app version. These checks do not delete your account or published work.
Still need help?
Tell us what happened.
To help us investigate, include your device platform, app version, the affected page, steps to reproduce the issue, and a screenshot of any error. Never send passwords, verification codes, or complete payment information.